About SaferCities
Our Ecosystem
Our Story

About SaferCities

Collaborating with an ecosystem of agencies, companies and communities, we provide independent consulting, project management and managed services to help customers connect physical security assets back to police, emergency services, their partners and themselves (in a secure way). Through this ecosystem approach, our goal is to create public safety, vibrant communities and safer cities.

We also provide smart, secure, managed networking services with special messaging technology, to enable people to nominate and connect their public facing CCTV cameras to police and emergency services, ensuring safer cities for all.

We are the market leader in city wide networked CCTV with thousands of cameras already connected to New Zealand’s Safer City Grid and Victoria’s DOT. These provide police and emergency services eyes across our cities to help them to keep our communities safer.

NZ Police badge close up on uniformed officer
NZ Police badge close up on uniformed officer

Our Ecosystem

Through our work, we bring together an ecosystem of organisations working towards public safety. When government bodies, law enforcement, large organisations and local business groups work together to implement CCTV projects that reduce and prevent crime, communities trust that their best interests are being looked after and feel real security.

This security gives communities the freedom to do more in their local area – creating busier, vibrant places for businesses and deeper local connections for people of all ages. That energy ripples out as safer communities grow & merge into safer cities.

In a practical way, this ecosystem also helps to share the cost & amplify the scope of CCTV projects and connects customers with the right people to make sure projects are delivered successfully – on time and on budget.

NZ Police badge close up on uniformed officer
NZ Police badge close up on uniformed officer

Our Story

Our story starts in 2011. Founder Scott Bain – an expert in networking, convergence, CCTV strategy, design & execution – witnessed a violent assault on a client’s CCTV monitor. This was a “lightbulb” moment.

Scott already ran a successful CCTV and network consultancy business – he and his team knew the sector inside out. He had also worked with NZ Police and understood many of the challenges they face in crime prevention.  The idea for SaferCities brought all this experience together: What if live CCTV video could be easily connected with Police, just when it was needed and available to Police resources? Scott knew delivering video in real time could save vital minutes in callout time, but he also knew it wasn’t about a single vendor solution but convergence with multiple vendors and systems.

In addition to improving public safety, companies or business groups looking to reduce and prevent crime around their premises could use a reputable and secure CCTV convergence system to share live streams with police, their security team or other partners by giving them access multiple cameras.

Challenges were obvious; shared CCTV video streams need to be secured, audit-able, protective of privacy but at the same time easily and simply shared over existing networks and infrastructure. Scott had previously observed similar projects and services costing millions whilst living in the US.

Scott established a team of CCTV and networking experts – forming the SaferCities team – uniquely placed to converge these worlds.

Scott and lead engineer Chris Wiggins, set to work, drawing on prior experience in networking, security and CCTV systems. Within weeks they built our first secure and independent sharing prototype – the predecessor to today’s vGrid Safer City platform.

First partners were Auckland Transport and New Zealand Police.  The concept was an immediate success along Auckland’s rail network.

From that standing start things moved quickly with Scott and the team rapidly adding stadiums for a nationwide Police project, followed by local business associations and larger commercial organisations added to the Safer City platform.

What has become clear over time, is that the vGrid Safer City sharing platform itself needs the support of an ecosystem of organisations and people working towards public safety and crime prevention.

This is the case for any CCTV project.

CCTV projects are more successful, cost effective and scalable when organisations and vendors work collaboratively with other stakeholders sharing a common goal to create safer public or private spaces for their own people and for the public.

Across any city wanting to collaborate around Safety, there will always be multiple stakeholders with a multitude of vendors.

In the same way that it is not realistic to assume everyone in a city will drive the same brand of car, it is not realistic to assume everyone will deploy the same brand of CCTV system or camera, or have a large wide area network across the city that can be accessed securely by public safety agencies.

Convergence of all of this, to help people collaborate and create safer cities, is what we focus on.

NZ Police badge close up on uniformed officer
NZ Police badge close up on uniformed officer

Find out more about our ecosystem & approach

About Safer Cities

Collaborating with an ecosystem of agencies, companies and communities, we provide independent consulting, project management and managed services to help customers connect physical security assets back to police, emergency services, their partners and themselves (in a secure way). Through this ecosystem approach, our goal is to create public safety, vibrant communities and safer cities.

We also provide smart, secure, managed networking services with special messaging technology, to enable people to nominate and connect their public facing CCTV cameras to police and emergency services, ensuring safer cities for all.

We are the market leader in city wide networked CCTV with thousands of cameras already connected to New Zealand’s Safer City Grid and Victoria’s DOT. These provide police and emergency services eyes across our cities to help them to keep our communities safer.

NZ Police badge close up on uniformed officer
NZ Police badge close up on uniformed officer

Our Ecosystem

Through our work, we bring together an ecosystem of organisations working towards public safety. When government bodies, law enforcement, large organisations and local business groups work together to implement CCTV projects that reduce and prevent crime, communities trust that their best interests are being looked after and feel real security.

This security gives communities the freedom to do more in their local area – creating busier, vibrant places for businesses and deeper local connections for people of all ages. That energy ripples out as safer communities grow & merge into safer cities.

In a practical way, this ecosystem also helps to share the cost & amplify the scope of CCTV projects and connects customers with the right people to make sure projects are delivered successfully – on time and on budget.

NZ Police badge close up on uniformed officer
NZ Police badge close up on uniformed officer

Find out more about our ecosystem & approach

Our Story

Our story starts in 2011. Founder Scott Bain – an expert in networking, convergence, CCTV strategy, design & execution – witnessed a violent assault on a client’s CCTV monitor. This was a “lightbulb” moment.

Scott already ran a successful CCTV and network consultancy business – he and his team knew the sector inside out. He had also worked with NZ Police and understood many of the challenges they face in crime prevention.  The idea for SaferCities brought all this experience together: What if live CCTV video could be easily connected with Police, just when it was needed and available to Police resources? Scott knew delivering video in real time could save vital minutes in callout time, but he also knew it wasn’t about a single vendor solution but convergence with multiple vendors and systems.

In addition to improving public safety, companies or business groups looking to reduce and prevent crime around their premises could use a reputable and secure CCTV convergence system to share live streams with police, their security team or other partners by giving them access multiple cameras.

Challenges were obvious; shared CCTV video streams need to be secured, audit-able, protective of privacy but at the same time easily and simply shared over existing networks and infrastructure. Scott had previously observed similar projects and services costing millions whilst living in the US.

Scott established a team of CCTV and networking experts – forming the SaferCities team – uniquely placed to converge these worlds.

Scott and lead engineer Chris Wiggins, set to work, drawing on prior experience in networking, security and CCTV systems. Within weeks they built our first secure and independent sharing prototype – the predecessor to today’s vGrid Safer City platform.

First partners were Auckland Transport and New Zealand Police.  The concept was an immediate success along Auckland’s rail network.

From that standing start things moved quickly with Scott and the team rapidly adding stadiums for a nationwide Police project, followed by local business associations and larger commercial organisations added to the Safer City platform.

What has become clear over time, is that the vGrid Safer City sharing platform itself needs the support of an ecosystem of organisations and people working towards public safety and crime prevention.

This is the case for any CCTV project.

CCTV projects are more successful, cost effective and scalable when organisations and vendors work collaboratively with other stakeholders sharing a common goal to create safer public or private spaces for their own people and for the public.

Across any city wanting to collaborate around Safety, there will always be multiple stakeholders with a multitude of vendors.

In the same way that it is not realistic to assume everyone in a city will drive the same brand of car, it is not realistic to assume everyone will deploy the same brand of CCTV system or camera, or have a large wide area network across the city that can be accessed securely by public safety agencies.

Convergence of all of this, to help people collaborate and create safer cities, is what we focus on.

NZ Police badge close up on uniformed officer
NZ Police badge close up on uniformed officer

Find out more about our ecosystem & approach

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